Carrier locked phones

Hi I purchased an iphone recently which is carrier locked by att but i am not a us resident so how can i pay the remaining bills of this phone so it can be factory unlocked

iPhone 12 Pro Max

Posted on Jun 13, 2023 09:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2023 09:14 AM

You will need to contact AT&T and ask them that question. Whether or not, they can assist you with this, there is no way to tell until you contact them.


Alternately, whomever sold you this phone, did not properly prepare it for resale. As such, the other route would be to return it for a full refund.

3 replies
Question marked as Top-ranking reply

Jun 13, 2023 09:14 AM in response to Shah6

You will need to contact AT&T and ask them that question. Whether or not, they can assist you with this, there is no way to tell until you contact them.


Alternately, whomever sold you this phone, did not properly prepare it for resale. As such, the other route would be to return it for a full refund.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Carrier locked phones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.