i need to reset my gmail.

hi i been locked out of my apple id.

Apple Watch Series 4, watchOS 9

Posted on Jun 12, 2023 12:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2023 01:08 PM

Hello,


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.



If the reason for the above is truly because you have problems getting access to your gmail account, contact Google: https://support.google.com/mail


1 reply
Question marked as Top-ranking reply

Jun 12, 2023 01:08 PM in response to Dquintanillla

Hello,


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you are unsuccessful you may need to request account recovery as outlined in this document How to use account recovery when you can’t reset your Apple ID password - Apple Support , or additional assistance from Apple Security: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.



If the reason for the above is truly because you have problems getting access to your gmail account, contact Google: https://support.google.com/mail


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i need to reset my gmail.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.