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Billing issues

I keep getting charged for a trial that’s free and Apple keeps charging my cash app and it says the subscription has already ended but I still get charged how do I fix this?

Posted on Jun 8, 2023 9:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2023 9:15 PM

emanuel280 Said:

"Billing issues: I keep getting charged for a trial that’s free and Apple keeps charging my cash app and it says the subscription has already ended but I still get charged how do I fix this?"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Jun 8, 2023 9:15 PM in response to emanuel280

emanuel280 Said:

"Billing issues: I keep getting charged for a trial that’s free and Apple keeps charging my cash app and it says the subscription has already ended but I still get charged how do I fix this?"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Billing issues

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