My ipad will not give the option to turn on imessage and facetime in settings like it does on my phone. How can I restore that setting?

My ipad will not give the option to turn on imessage and facetime in settings like it does on my phone. How can I restore that setting?

iPad, iPadOS 16

Posted on Jun 8, 2023 04:16 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2023 08:25 AM

Response : EdC4426 ; 💬 iMessage / FaceTime Settings


Hi Ed ,

Okay , so we will have settings in two areas and they need to match up :


settings > message > send & receive > you can receive iMessages to … …

the first one is your iPhone number , the second one is your email ( apple ID ) , I have a third because I have iCloud and Comcast mail . All three of these need to have a check before them ✔️ .

Start new conversations from … your iMessage number with the ✔️in front of it , the second & third are email addresses which do not require the ✔️ .

The other area is settings > your apple ID at the top > name , phone numbers … … >

you'll probably sign in > reachable at : first line = apple ID , second line = iMessage number and the remaining one is my third party email server . No ✔️ this time .


These areas must have the same information ℹ️ .



1 reply
Question marked as Top-ranking reply

Jun 20, 2023 08:25 AM in response to EdC4426

Response : EdC4426 ; 💬 iMessage / FaceTime Settings


Hi Ed ,

Okay , so we will have settings in two areas and they need to match up :


settings > message > send & receive > you can receive iMessages to … …

the first one is your iPhone number , the second one is your email ( apple ID ) , I have a third because I have iCloud and Comcast mail . All three of these need to have a check before them ✔️ .

Start new conversations from … your iMessage number with the ✔️in front of it , the second & third are email addresses which do not require the ✔️ .

The other area is settings > your apple ID at the top > name , phone numbers … … >

you'll probably sign in > reachable at : first line = apple ID , second line = iMessage number and the remaining one is my third party email server . No ✔️ this time .


These areas must have the same information ℹ️ .



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My ipad will not give the option to turn on imessage and facetime in settings like it does on my phone. How can I restore that setting?

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