Enabling mail account

I disabled mail on my daughters iPhone, because she was young, but now that she’s older I’d like to turn it back on, but I can’t figure out how to do it. It says “this iPhone is restricted from creating mail accounts” when I open the mail app. And the “add account” options in settings are greyed out.

Earlier iPhone models

Posted on Jun 6, 2023 08:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2023 07:32 PM

Hi ashsym

welcome to the Apple (user-to-user) Community.


Re: "Enabling mail account : I disabled mail on my daughters iPhone",


Apple Support's article:

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support

says

Eg: Allow built-in apps and features

You can restrict the use of built-in apps or features. If you turn off an app or feature, the app or feature won't be deleted, it will just be temporarily hidden from your Home Screen. For example, if you turn off Mail, the Mail app won't appear on your Home Screen until you turn it back on.


To change your Allowed Apps:

  1. Go to Settings and tap Screen Time.
  2. Tap Content & Privacy Restrictions.
  3. Enter your Screen Time passcode. 
  4. Tap Allowed Apps. 
  5. Select the apps that you want to allow.


If needed:

What to do: If you forgot your Screen Time passcode - Apple Support

Scroll to:

"How to reset the Screen Time passcode for your child's device" in above article.


All the best :-)

2 replies
Question marked as Top-ranking reply

Jun 7, 2023 07:32 PM in response to ashsym

Hi ashsym

welcome to the Apple (user-to-user) Community.


Re: "Enabling mail account : I disabled mail on my daughters iPhone",


Apple Support's article:

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support

says

Eg: Allow built-in apps and features

You can restrict the use of built-in apps or features. If you turn off an app or feature, the app or feature won't be deleted, it will just be temporarily hidden from your Home Screen. For example, if you turn off Mail, the Mail app won't appear on your Home Screen until you turn it back on.


To change your Allowed Apps:

  1. Go to Settings and tap Screen Time.
  2. Tap Content & Privacy Restrictions.
  3. Enter your Screen Time passcode. 
  4. Tap Allowed Apps. 
  5. Select the apps that you want to allow.


If needed:

What to do: If you forgot your Screen Time passcode - Apple Support

Scroll to:

"How to reset the Screen Time passcode for your child's device" in above article.


All the best :-)

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Enabling mail account

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