Iphone 14 pro bluetooth disconnecting while on call

I have iphone 14 pro currently running at ios 16.5. Each time i connect to any bluetooth earphones (Airpods pro 2, Jabra) , while being on the call it randomly disconnects and reconnects and it keeps happening. This is not happening while listening to music or watching videos. This was working fine before ios 16.4. It has been 4 months since i am facing this issue. I shifted from android to ios and i TOTALLY REGRET this decision. I even got a replacement for APP2, but still nothing worked. Initially it used to be a app2 problem , but now its not connecting to any BT device while on call. I have made the audio call rerouting to Bluetooth device from automatic but still the issue remains same.


[Edited by Moderator]

iPhone 14 Pro, iOS 16

Posted on Jun 6, 2023 12:44 AM

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Posted on Oct 18, 2023 08:04 AM

My IPhone 14 pro is also having Bluetooth issues. While streaming music in my car and my Bluetooth. Bummed…

13 replies

Oct 21, 2023 03:48 PM in response to a_barracuda

Hi,Apple fixed my issues.please call the (800) 275-2273 apple support center.When someone answers please tell them you need to talk to a level 2 engineer.Please work with the engineer they will download a Bluetooth profile to collect logs.I got a new 14 pro max from apple.So please call apple care support number and report the issue with the level 2 engineer and work with them.Keep me updated.Thanks!

Oct 21, 2023 04:53 PM in response to Park78

Hi,Apple fixed my issues.please call the (800) 275-2273 apple support center.When someone answers please tell them you need to talk to a level 2 engineer.Please work with the engineer they will download a Bluetooth profile to collect logs.I got a new 14 pro max from apple.So please call apple care support number and report the issue with the level 2 engineer and work with them.Keep me updated.Thanks!

Feb 7, 2024 12:34 AM in response to pranjol

I did call apple care about this and they did collect logs and said that they saw no issues even though my Bluetooth disconnects and reconnects each and every time it is in use (calls, listening to music, using adaptive features) and this happens across any type of Bluetooth device that I have used (speakers, headphones, laptop, vehicle)

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Iphone 14 pro bluetooth disconnecting while on call

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