new mac mini m2 won't work with Dell monitor

My new Mac mini m2 doesn't recognize my new Dell monitor C2722DE Qhd 2650 resolution, not 4K.

I hooked it up properly with HDMI cables, I don't know if they are high-speed. The monitor doesn't do anything.

I have a mouse hooked up and a keyboard.

What is the problem the mac does nothing onscreen.

Thank you

Posted on Jun 4, 2023 12:35 PM

Reply
5 replies

Jun 4, 2023 11:44 PM in response to hcsitas

Dell indicates that the monitor has several video inputs: a HDMI port, a DisplayPort, and a USB-C upstream (DisplayPort in) port. (Not to be confused with the montor's downstream USB-C port.)


https://www.dell.com/en-us/shop/dell-27-video-conferencing-monitor-c2722de/apd/210-ayqg/monitors-monitor-accessories


If you want to use the monitor's downstream USB-A, USB-C, and Ethernet ports, you can either

  1. Connect the monitor to the M2 Mac Mini using a high-quality USB-C to USB-C cable (making sure to plug the monitor end of the cable into the monitor's upstream USB-C port), or
  2. Connect the monitor to the M2 Mac Mini using a high-quality HDMI-to-HDMI cable, AND connect a USB-A to USB-B cable between one of the Mini's USB-A ports, and the monitor's upstream USB-B port.


Jun 4, 2023 11:50 PM in response to rpmbaja

A HDMI-to-HDMI connection should work even if you haven't made a USB-A to USB-B one (to hook up the monitor's downstream USB and Ethernet ports).


I wonder if the solution might be as simple as using the controls on the monitor to change the Input Source. Perhaps the Auto Select feature (page 70) is not enabled by default, and the monitor is looking for input on another port (its USB-C upstream port, or its DisplayPort).


That would result in a blank screen (or a not connected message, not sure which). But it would be trivial to remedy.


https://dl.dell.com/content/manual41974822-dell-c2722de-monitor-user-s-guide.pdf?language=en-us

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

new mac mini m2 won't work with Dell monitor

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.