M2 iPad Pro connected to Wi-Fi with max signal strength but keep dropping internet connection.
I bought an M2 iPad Pro 11” model late last year, and in recent months it started to develop a persistent issue that even though it was connected to Wi-Fi with maximum signal strength as indicated at the upper right corner, it kept dropping internet connection! It happened sporadically but getting more and more frequent especially in the last couple of weeks. The internet connection could drop abruptly and got into perpetual loading, sometimes during video streaming such as YouTube or Netflix, it could also happened during web surfing. There is no specific Apps that the problem affected, all Apps required internet connection could experience the issues sporadically. The iPad has been updated to the latest iPadOS 16.5 but issue remains. When the issue occurred on the M2 iPad Pro, all other devices in my household connected to the same router worked smoothly (including Android TVs, Android phones, Windows laptops, and even the old iPad Pro 10.5”). This clearly showed the issue is not router related. I have tried everything I could find on the internet to no avail, including rebooting the iPad, reset the router, forget the network, reset the network setting, manually specify the IP address and DNS. I complained to Apple Support, and the suggestion was that this could be just the specific hardware problem and proceeded to replace the iPad. Unfortunately the replacement M2 iPad Pro continued to show exactly the same internet connection problem. This clearly showed M2 iPad Pro is likely problematic and caused the internet connection stability issue. I still do not see Apple acknowledge the problem and offers a solution. What can we do in this regard to fix the problem? Thanks.
iPad Pro, iPadOS 16
