USB-C port is not working on my MacBook Air M1

I Have a MacBook Air M1 for a little over a year now and one of the 2 usb-c ports does not work anymore the one further from the back, I tried to blow air in it and it looks clean, does anybody know about this problem


[Re-Titled by Moderator]

MacBook Air (M1, 2020)

Posted on Jun 2, 2023 3:02 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jun 2, 2023 7:34 PM

Hi,

Try to check your MacBook Air with Apple Diagnostics if one of USB-C port is something wrong.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, try to reset SMC:

  1. Shut down your Mac.
  2. Hold the power button for at least 10 seconds, then release it.
  3. Wait a few seconds and press the power button again to turn on your Mac.

which could solve your issue.

it doesn't help at all, you'd better take your MacBook Air to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro USB-C ports.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


6 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jun 2, 2023 7:34 PM in response to Guy_Ouelle

Hi,

Try to check your MacBook Air with Apple Diagnostics if one of USB-C port is something wrong.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, try to reset SMC:

  1. Shut down your Mac.
  2. Hold the power button for at least 10 seconds, then release it.
  3. Wait a few seconds and press the power button again to turn on your Mac.

which could solve your issue.

it doesn't help at all, you'd better take your MacBook Air to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro USB-C ports.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

USB-C port is not working on my MacBook Air M1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.