Icloud mail option not appearing in settings
Good day
Icloud Mail option not showing in settings on IPhone or Mac, not able to use custom email domain features because of this, any help would be appreciated.
Thank you!
User profile for user:
nathan430
User level:
Community Specialist
Hey there LAkshx,
Thanks so much for using Apple Support Communities.
We can help you get iCloud Mail working as expected. To start, we're wondering if you currently use your phone number as your Apple ID instead of an email address? Depending on the country you're located in, this can sometimes be an option. We can't say for sure that using your phone number as an Apple ID would cause this issue but we want to look into as potentially related. This article has more information: Use your mobile phone number as your Apple ID - Apple Support
If you are not using a phone number as your Apple ID, then we would recommend reaching out to Apple Support directly. This will let you continue to work on this with an AppleCare advisor who can get some more information and take a closer look at what might be going on here. You can do that by clicking here: Get Support
We hope that this information is helpful.
Have a great day!