Netflix "next episode" blurry video on 3rd Gen Apple TV.

I’m having the same issue. It’s only with Netflix, and only when the next episode starts. If I back out and start it again everything is as it should be. I wonder what could be causing the issue.

This has been an issue for me since I got my 3rd Gen AppleTV 4k. According to this Reddit thread - Netflix claims it’s on Apple, as they maintain the Netflix app on Apple TV. Nothing helpful other than knowing it’s Apple and not Netflix.

[Someone says that] Netflix claims it’s on Apple, as they maintain the Netflix app on Apple TV.

Eh, no. Netflix maintains the Netflix app for Apple TV, just like all third party apps are created by external developer teams. But this doesn’t matter much, as the stream quality is determined by the CDN servers that sends the content, when your account and app and device are set for maximum quality.

When this happens, the content provider is throttling down bandwidth and streams a lower bitrate, with all the artifacts that come from that. It may or may not have to do with peak capacity for them, possibly other factors, but it is not caused by a streaming device per se.

It happened to me for a week or so, some time back. Not before that, nor currently.

Hi there Mario Mullins,

Thank you for posting to Apple Support Communities.

We understand that you're having playback issues when you're watching a streaming service on Apple TV.

We recommend ensuring that your Apple TV software is up-to-date: Update Apple TV software - Apple Support

We also recommend restarting your Apple TV: Restart Apple TV - Apple Support

Then, test to see if the issue persists. If you're still having trouble, we then recommend getting ahold of Apple Support: Get Support

That should help.

Take care.

I also have this occasionally. Have you been able to fix it? Only with Netflix by the way, TV+ and HBO don’t have it

I have the exact same issue. And indeed return and play seems to be the only thing that works

Sharing the same issue as everyone else here for months now. Only fix is back out of new episode and reload it. Why Apple hasn’t fixed this yet is beyond me, it’s the only reason I use Apple TV now, so when I get my updated tv in a few weeks, this may be obsolete.

Hi Mario

could u fix it? I have the Same issue.

thank you very much

Same, can’t fix it..

It maybe depends on the plan?

not sure but I never hat this problem until I changed from premium to standard..

I’m standard, 128gb 3rd gen 4K on Ethernet with 800mbps up and 30 down. Same issue. No troubleshooting resolved. Gotta hit return and resume to fix it.

Same. Very frustrating and not the high standards we’ve come to expect from Apple

Same here. Next episode always starts streaming in the lowest quality and continues at low quality until I exit the stream and resume.