PAID FOR icloud 2TB but not still reflecting inspite of 3 days and debited amount.

Had purchased additional storage +icloud for 2TB paying 749/- inr, on 25th may'23 via UPI/P2M/3145216632314 transaction no, but still my i cloud inspite of 3 days + hasnt been updated but my amount being deducted.

Posted on May 28, 2023 02:04 AM

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3 replies

May 29, 2023 02:31 PM in response to kushsayz

Hello kushsayz,


Thanks for posting in the Apple Support Communities.


So, that we can help, it's good to know what device and OS you're experiencing this issue on.


iPhone- Settings > General > About

iPad- Settings > General > About

iPod touch- Settings > General > About

Mac- Apple Menu ( > About this Mac


Have you tried restarting your device to see if that triggers the upgrade to appear in your settings? If not, you may want to give that a try and see if it helps.


Also, how did you upgrade your storage plan? Was this done through your device settings? The article below explains your options based on the model device you're using.


Upgrade to iCloud+ - Apple Support


Once we have more details, we'll be happy to continue researching potential solutions. You can also reach out to Apple's account experts for additional help at Get Support.


Best regards.




May 29, 2023 08:21 PM in response to Missy5937

Hi,

I am using an Iphone.

Have tried with all restarting, reseting networks and what not, but still it isnt upgrading!

wherein my bank transaction for 25th may is : UPI/P2M/314521662314/Apple Ser/ICICI Ban, i upgraded via the iphone resubscribing and using UPI as a traction mode. Please help, as still i am facing this issue since 25/5 with no resolution. thanks

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PAID FOR icloud 2TB but not still reflecting inspite of 3 days and debited amount.

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