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Mac mail app shows wrong message body

When I have a set of messages that consist of a conversation with replies back and forth, selecting a message to view only works for the first selection. If I then select another message in the conversation, I see the message body from the first selection. This continues until I select a message outside the conversation and then go back to a message that is part of the conversation. (I'm using the term "conversation" rather than "thread" since I do not display messages in threads. Note that this problem only exists on my Mac. On my iPad or iPhone, the messages display properly.


(I tried a popular solution from Linc Davis dated Aug 20, 2014, but it did not solve the problem.)

iMac 21.5″, macOS 10.13

Posted on May 27, 2023 11:54 AM

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Question marked as Top-ranking reply

Posted on May 27, 2023 5:56 PM

TedS22 wrote:

When I have a set of messages that consist of a conversation with replies back and forth, selecting a message to view only works for the first selection. If I then select another message in the conversation, I see the message body from the first selection. This continues until I select a message outside the conversation and then go back to a message that is part of the conversation. (I'm using the term "conversation" rather than "thread" since I do not display messages in threads. Note that this problem only exists on my Mac. On my iPad or iPhone, the messages display properly.

(I tried a popular solution from Linc Davis dated Aug 20, 2014, but it did not solve the problem.)


I would verify your software is up to date…

The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4



Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



if no resolve—


To be proactive you can file a bug report /submit your Apple Feedback here:

Feedback - Mail - Apple



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

May 27, 2023 5:56 PM in response to TedS22

TedS22 wrote:

When I have a set of messages that consist of a conversation with replies back and forth, selecting a message to view only works for the first selection. If I then select another message in the conversation, I see the message body from the first selection. This continues until I select a message outside the conversation and then go back to a message that is part of the conversation. (I'm using the term "conversation" rather than "thread" since I do not display messages in threads. Note that this problem only exists on my Mac. On my iPad or iPhone, the messages display properly.

(I tried a popular solution from Linc Davis dated Aug 20, 2014, but it did not solve the problem.)


I would verify your software is up to date…

The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4



Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



if no resolve—


To be proactive you can file a bug report /submit your Apple Feedback here:

Feedback - Mail - Apple



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


Mac mail app shows wrong message body

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