If a Macbook pro is gifted to someone else, how does the new owner prove their ownership of the device to Apple? The new owner has set a firmware password and forgotten the same. He needs to prove the ownership of the device to Apple store, to reset the password.
Hi! When they request proof of ownership, they usually mean a receipt or invoice from when the Mac was first purchased from Apple or an official reseller. Since the new owner bought it from you, they won't have this proof. Therefore, I don't think they can prove their ownership.
Take care!
@Kaz-k The owner may have followed all steps required to be done on the device.
What I am interested in is, how to prove to Apple that Owner A in whose name the invoice is originally in, has gifted the device to Owner B after using it for some time, and now Owner B is the new valid owner.
Is there any documentation that Owner A can give to Owner B which would be acceptable for Apple as a valid proof of the 'new' ownership?
Personal transactions always have that problem regardless of what the item is. The more costly the item, the greater the "risk".
If an individual is a party to the sale, it's that person's responsibility to make certain he/she is not going to have future troubles by obtaining "proof" records. At least it's that way in my country.
When I make a personal sale, I create a billl-of-sale for the item AND provide a copy of my original proof of purchase. I'm just odd that way; I keep meticulous records to protect me.
Remember the reason for this rule is to make sure it isn't stolen.
Provide the original bill of sale or equivalent from Apple or dealer to the original owner, which includes the serial number.
In addition (not in place of) Provide a hand-crafted bill of sale or statement that is equivalent from old owner to new owner. Serial number of the device is also required here as well.
with BOTH documents providing an unbroken chain of ownership by serial number traceable back to the original owner, you should not have a problem. You will have proved "not stolen".
Hi,
A guy who gift MacBook Pro to you did following settings clean.
What to do before you sell, give away, or trade in your Mac - Apple Support
@Seallbay Thx for your comment.
So effectively you are saying, that as per Apple policy, an Apple device if resold or gifted does not have recourse to any Apple support that requires proof of ownership. This does not favour the resalebility or transferability of Apple products.
@ku4hx Is there something similar which can be done in case of a gift?
@Grant Bennet-Alder I will follow up with Apple support to validate if this will work.
Prove new ownership of Macbook pro after being gifted
