My iphone and my iPad have the same issued with failed in setup step to HomePod 1 (error 301014)
I tried to reset and re-setting up the HomePod in many different ways but it is not work.
Please help me to setting this device.
thanks
iPhone 13 Pro Max
Hello Huy6789,
Welcome to Apple Support Communities!
Are you signed into the iTunes Store with the same Apple ID that you're using to setup your HomePod? Follow the steps below for help with signing in and out of the iTunes Store on your phone.
3. Enter your Apple ID and password.
4. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in."
If you're signed in already, or the same behavior occurs, reach out to Apple directly for assistance using: Get Support
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
I contacted to apple support few days ago but it is still not work.
Although, my HomePod mini is well working With all of my apple device such as (my phone/iPad/MacBook) but my HomePod still failed in the final setup step (error 301014).
Very unhappy about it.
I did the same with your advice and contact to apple support few days ago but it is still not work as my aspected.
my HomePod mini is well working With all of my apple device such as (my phone/iPad/MacBook) but my HomePod still failed in the final setup step (error 301014).
Very unhappy about it.
The answer lies here: My HomePod 1 setup failed 301014 - Apple Community
HomePod 1 - setup failed (301014)
