Hi there. Albums I add to my library continually seem to disappear. I’ll click the + button and it appears to have saved (i.e.the + button changes to the download arrow) but a day later it’s back to the + button. It’s even happening to albums I go the extra step with and download; the following day it’s gone. Anyone else having this issue?
Hi Andrew Porter 123,
In this case we'd start by making sure the device is up-to-date. If you're not on iOS 16.5 yet, updating is a good step to help rule out a few possible software causes. Here's how:
"Update your iPhone or iPad wirelessly
Back up your device using iCloud or your computer.
Plug your device into power and connect to the internet with Wi-Fi.
Go to Settings > General, then tap Software Update.
If you see more than one software update option available, choose the one that you want to install.
Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."
You can read the full resource here: Update your iPhone or iPad - Apple Support
If things persist you can reach out for additional support here: Get Support
Take care.
Songs won’t stayed added to library.
