Reset my

I had bought a used MacBook Pro and I don’t have the original owners username and password or Apple ID account. Can I still get into that MacBook Pro?

MacBook Pro (M1, 2020)

Posted on May 25, 2023 10:02 PM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2023 7:30 AM

PopeofPapago wrote:

I had bought a used MacBook Pro and I don’t have the original owners username and password or Apple ID account. Can I still get into that MacBook Pro?


Has it been prepared and set up for resale...does not sound like it.

ref

What to do before you sell, give away, or trade in your Mac




Contact the original seller or return it, if you are locked out.


1 reply
Sort By: 
Question marked as Top-ranking reply

May 26, 2023 7:30 AM in response to PopeofPapago

PopeofPapago wrote:

I had bought a used MacBook Pro and I don’t have the original owners username and password or Apple ID account. Can I still get into that MacBook Pro?


Has it been prepared and set up for resale...does not sound like it.

ref

What to do before you sell, give away, or trade in your Mac




Contact the original seller or return it, if you are locked out.


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Reset my

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.