Facetime Call Logs

Question

Facetime Call Logs

So I find it incredibly odd that Facetime calls on an iPad are not logged after the first call with a specific number or Apple ID. Essentially, if you only communicate with a person once, you can see how long you talked, but if you ever call again, it only tells you the start time. The reason I think this is important is that I use Facetime on my iPad for telehealth with my patients. Sometimes, after the call I have to check how long I was on with them. If I have ever had a facetime with them in the past, the call details don't have a time for the call. This is basic information that is available with the first call. If it is available for the first call, why is it not available for every other call in the future? Seriously...?

iPad Pro (6th generation)

Posted on May 25, 2023 08:12 PM

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Answer 1

brbo

Level 8

38,125 points

May 28, 2023 07:14 PM in response to Russell Brunet1

Hi Russell Brunet1,

welcome to the Apple (user-to-user) Community.

Re: Facetime Call Logs

Wondering which iPadOS version you are using on your iPad Pro,

and

whether you are using wi-fi or cellular for your FaceTime calls to patients.

Eg: Your provider may or may not collect / provide info. on call details using FaceTime.

On the other hand: some of us may be quite happy that Apple provides free FaceTime software and updates, for us to communicate with family and friends securely, and without tracking who we call, and how long we talk with them.

If you wish, you could send feedback to those at Apple, who work behind-the-scenes on FaceTime software, those who are able to make changes. They likely will not reply, yet, If others are also requesting timed FaceTime call logs, we may see changes in a future update. Maybe the option could be very helpful to other professional folks.

Web-form for feedback:

Feedback - FaceTime - Apple

FaceTime Support Website: info / contact options

FaceTime - Official Apple Support

All the best :-)

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Facetime Call Logs

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