Apple TV Error Code
I have a new tv and keep getting error code N/646E72AA...not sure what to do
Presumably this is about an error message that you get when trying to sign in? With what model TV is this happening?
Some other users have also recently mentioned a similar error message on this forum.
I haven’t seen a broad general resolution here though.
- Please verify that the smart TV software is up-to-date.
- Verify that the Apple TV app is up-to-date, if not done automatically.
- Verify that your router or firewall doesn’t block Apple authentication servers, in case you made custom changes.
- Verify that your devices and router use a good DNS, like the one from your ISP, which gets updated with all the server names that Apple might use. Again, only applies if you made custom changes.
- Verify that your smart TV has the correct date, time, and time zone, as Apple may be more strict about that than other content providers (for TLS secure connection reasons).
Else I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).