Problem with previous billing on App Store

Hello, please I’m having the same issue about problem with previous billing when I didn’t even buy an app and I have checked my purchase history and I’m not owning any money. So I don’t understand why I’m still seeing problems with previous billing. Please I need help cos I can’t update any app or even get new ones. Thanks

Posted on May 23, 2023 06:15 AM

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Posted on May 24, 2023 11:33 AM

You will need to speak to Apple Support to resolve this issue.


World-wide Apple Support -

Contact Apple for support and service – Apple Support (UK)


M1 Mac mini, macOS 13.4;  Watch, series 7 GPS/cellular, watchOS 9.5; iPad Pro 2nd Gen, iPadOS 16.5; iPhone 12 Pro, iOS 16.5; TV 4th Gen, tvOS 16.5; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

May 24, 2023 11:33 AM in response to ifeoma291

You will need to speak to Apple Support to resolve this issue.


World-wide Apple Support -

Contact Apple for support and service – Apple Support (UK)


M1 Mac mini, macOS 13.4;  Watch, series 7 GPS/cellular, watchOS 9.5; iPad Pro 2nd Gen, iPadOS 16.5; iPhone 12 Pro, iOS 16.5; TV 4th Gen, tvOS 16.5; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2

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Problem with previous billing on App Store

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