ICloud won't allow me to click on done to unsubscribe to free storage. Why?

In order to unsubscribe to ICloud you have to change - when I try to choose the free version, it won't allow me to click on done. In other words, it won't allow me to unsubscribe 'cause done has to be clicked on to finish. Why?


iPhone 11, iOS 16

Posted on May 22, 2023 12:24 PM

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Question marked as Top-ranking reply

Posted on May 22, 2023 01:39 PM

For inability to click "Done" when downgrading iCloud storage, see the following from: Downgrade or cancel your iCloud+ plan - Apple Support


Tap Done. If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.


If you downgrade or cancel your iCloud+ plan, the change takes effect after your current subscription billing period ends.1

1 reply
Question marked as Top-ranking reply

May 22, 2023 01:39 PM in response to AmazedHuman

For inability to click "Done" when downgrading iCloud storage, see the following from: Downgrade or cancel your iCloud+ plan - Apple Support


Tap Done. If you can't tap Done, make sure that you're signed in with the same Apple ID that you use for your iCloud+ plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.


If you downgrade or cancel your iCloud+ plan, the change takes effect after your current subscription billing period ends.1

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ICloud won't allow me to click on done to unsubscribe to free storage. Why?

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