Why does it say contact Apple Support Team in order for me to add Debit card?

Why does it say contact Apple Support Team in order for me to add Debit card? I can’t update my payment details.

iPhone 11 Pro, iOS 16

Posted on May 21, 2023 09:15 AM

Reply
1 reply

May 21, 2023 09:23 AM in response to GoldBatman326

Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.



Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have a valid payment plan debit/credit card from an authorised bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally



If you can't choose None as a payment method then the Billing information is needed . The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does it say contact Apple Support Team in order for me to add Debit card?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.