Macbook air m2 Freeze -macOS version ventura 13.4

My MacBook air m2 got freeze 3 to 4 times per day when I was not using my Macbook.

I cannot turn on the keyboard Caps lock, no keyboard lights, and the touchpad is not working.

Currently running macOS ventura13.4.

I experienced this issue a few weeks ago as well. but it does not reoccur at that time.

This time this issue has reoccurred several times during the day.

I am not sure whether this issue occurs because of the macOS update or any hardware reason.

MacBook Air, macOS 13.4

Posted on May 20, 2023 08:04 AM

Reply
1 reply

May 22, 2023 01:27 PM in response to kavinduKit

Hey kavinduKitk,


We understand your Mac is freezing up on you 3 to 4 times a day and not responding to anything when this occurs.


The update alone shouldn't be causing this behavior, but if you're still having an issue, please work through these steps best equipped to assist: If an app freezes or quits unexpectedly on Mac - Apple Support


There it states to do the following:

* If an app doesn’t quit as expected, or it’s unresponsive, you can force quit the app (you may lose unsaved changes). Choose Apple menu  > Force Quit, select the app in the dialog that appears, then click Force Quit.
* If the app quit, reopen it by clicking Reopen in the dialog that appears.
* Restart your Mac by choosing Apple menu > Restart.
* Make sure the app is compatible with your version of macOS.
* Open another file in the app. There may be a problem with the original file.
* Check for updates to your software.
* Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of macOS.
* Uninstall any app plug-ins or enhancements from other manufacturers.
* If you recently updated the app or macOS, a plug-in or enhancement you installed may no longer be compatible.
* Diagnose problems on Mac to learn whether hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.

We hope this helps out.


Take care!

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Macbook air m2 Freeze -macOS version ventura 13.4

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