Sony LIV subscription issue

Hello,

have subscribed to the sony liv application existing account with the Apple payment when prompted after linking the upi to the apple pay.

payment was successful even received the email on apple about new subscription but in app it’s not showing valid subscription asking to pay again in sony liv app.

Posted on May 20, 2023 07:32 AM

Reply
1 reply

May 22, 2023 01:04 PM in response to niraj_00

Hello niraj_00,


Welcome to Apple Support Communities!

We want to help ensure your purchase went though and get the subscription working.


Use the steps here to verify the subscription status:

"Change or cancel your App Store subscriptions

  1. Tap the My Account button or your picture at the top right, then tap Subscriptions.
  2. You may need to sign in with your Apple ID.
  3. Choose a subscription, then do any of the following:


If the issue continues and you need to speak to our billing support, please reach out to an Apple Support Advisor directly for further assistance: Apple Support


We hope this helps to determine the status of the subscription and proceed accordingly.

Cheers!

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Sony LIV subscription issue

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