You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need help unlocking my iPhone

How can I unlock my iPhone

Posted on May 20, 2023 4:01 AM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2023 4:13 AM

Start here: If you have forgotten the device passcode or password, you will have to reset and erase the device—again, the passcode is what protects your data, so resetting it renders the existing contents inaccessible. Here's how:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

6 replies
Question marked as Top-ranking reply

May 20, 2023 4:13 AM in response to Yellow9379

Start here: If you have forgotten the device passcode or password, you will have to reset and erase the device—again, the passcode is what protects your data, so resetting it renders the existing contents inaccessible. Here's how:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

May 20, 2023 4:04 AM in response to Yellow9379

Blocked?

Unlock 1 = Apple ID locked (Generic):-> If your Apple ID is locked or disabled - Apple Support

Unlock 2 = Apple ID locked (in AppStore&iTunes):->  If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Unlock 3 = Passcode forgotten:-> If you forgot the passcode on your iPhone, or your iPhone is disabled

Unlock 4 = SIM not supported:-> How to unlock your iPhone for use with a different carrier - Apple Support

Unlock 5 = SIM PIN:->  Contact your carrier asking them for your SIM PUK code

Unlock 6 = Activation Lock:-->  How to remove Activation Lock

Unlock 7 = Frozen device:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If you mean something different, please better specify your needs.

Regards

Giulio

May 20, 2023 4:15 AM in response to Yellow9379

Yellow9379 wrote:

To many times logging wrong pin

See these instructions, keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud):


If your device is running iOS 15.2/iPadOS 15.2 or later, AND if you have created a backup to iCloud, you don't need a computer:--> How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


Shouldn't be this case (iOS/iPadOS earlier than 15.2), you need a computer. If you don't have a computer, borrow one from your friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider, then read these suggestions.


Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone/iPad:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot your iPad passcode - Apple Support


Also, take a look at this support video about the same matter (for both iPhone and iPad):

https://www.youtube.com/watch?v=7s8-zLG9ySQ

Regards

Giulio

I need help unlocking my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.