Using Contacts - Cursor loses focus

When I add notes to Contacts, the cursor loses focus and I will be typing and start getting the "beep" that the typing is actually going nowhere (mouse/cursor lost focus). I have used Outlook forever and finally switched over to Mac apps (Mail, Contacts, etc.) and this was never an issue. How can I prevent this from happening?


Ventura 13.4

MacBook Pro 13″, macOS 13.4

Posted on May 19, 2023 01:41 PM

Reply
11 replies

Feb 6, 2024 06:50 AM in response to buzzoff13

I have seen this issue of the "note" field spontaneously losing focus persist over many versions of MacOS over the last several years.


The workaround seems to be clicking on the "edit" button for the contact to put the entire card into "edit" mode before typing in the "note" field.


Another option is to use a 3rd party contact editor such as Cardhop to edit the contact.


FWIW I have filed a product feedback to Apple, I hope they correct this issue.

Jun 9, 2023 07:43 AM in response to buzzoff13

buzzoff13 wrote:

Continue to have the problem. Is there a way to get to Apple Support on this issue since no one seems to have a solution?

Then have a few suggestions ;


1 - Get Support Choose a product and we’ll find you the best solution.


Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue 

Aug 17, 2023 06:50 AM in response to buzzoff13

buzzoff13 wrote:

I do but this last update was an emergency update so not sure there was a fix for the problem. Feeling more like something got corrupted and the update cleared the corruption.

That is possible.


Though 13.4 did get an RSR ( Rapid Security Response ) update to version 13.4.1(c) which was superseded by current version 13.5 released July 14, 2023


There were more Bug and Security fixes in 13.5 which may have fixed the corruption you reference earlier

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Using Contacts - Cursor loses focus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.