Camera adapter stops working after update to iOS 16.5
FYI. Just updated to iOS 16.5 from 16.4.1 and the camera adapter stopped passing power and data.
iPad (9th generation)
At least one other report of this issue has been seen within this community.
If you haven’t already done so, perform a forced restart of your iPad - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
- Press and quickly release the volume button nearest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button.
- When the Apple logo appears, release the top button.
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists, please contact Apple Support - as they may need to escalate the issue. Apple Support can be contacted here:
Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You would also be well advised to submit a Bug Report via Apple’s Product Feedback portal. For iPad and iPadOS:
When submitting your Bug Report, please ensure that you include details of your iPad model and the installed version of iPadOS within the body-text of the report. Please don’t rely upon the pick-list - as this often does not include the latest models or most recent release. Every submitted report counts, as until sufficient reports are received, Apple may not assign resources to investigate and correct the issue.