Bảo hành màn hình iphone 13 Pro Max

Tôi mua iphone 13 Pro Max tại Mỹ, kích hoạch tại Việt Nam ngày 21.5.2022. Sáng ngày 19.5.2023 màn hình điện thoại bị trắng. Tôi muốn gửi đến App store tại Mỹ bảo hành. Vui lòng cho tôi biết cách thức gửi điện thoại về app store của Mỹ.

Cảm ơn.

Posted on May 19, 2023 03:54 AM

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Question marked as Top-ranking reply

Posted on May 19, 2023 04:52 AM

Hello,

Hmm, that will be difficult to solve. It is hard to get warranty service in one country from another.

A white screen is generally the result of a failed software update. Try this:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

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1 reply
Question marked as Top-ranking reply

May 19, 2023 04:52 AM in response to Meo_27

Hello,

Hmm, that will be difficult to solve. It is hard to get warranty service in one country from another.

A white screen is generally the result of a failed software update. Try this:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (could be as long as 30 seconds) 

The timing is a little critical, you may have to try it several times. See this for more detail:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

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Bảo hành màn hình iphone 13 Pro Max

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