How to fix my iPhone if the screen is frozen?

How do i fix my iphone when the screen is frozen ?


[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on May 19, 2023 03:58 AM

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1 reply

May 19, 2023 04:04 AM in response to sifinia

If your iPhone is unresponsive, connect your iPhone to its Power Adapter and allow the iPhone to charge. Then, while still connected to external power, try a forced-restart:

Force restart iPhone - Apple Support


If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page - or by using this link:

Official Apple Support


Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to fix my iPhone if the screen is frozen?

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