no option to invite People after updating 16.4.1

Question

Jeff10S Author

Level 1

4 points

no option to invite People after updating 16.4.1

my wife was the primary Resident (no issue with her HomeKit earlier), she was trying to invite me to HOME

after she update to 16.4.1, there is no option to Invite People

Events in chronological order:

not able to receive wife invite – my version 16.4.1 (a), wife 16.3.1
I uninstall and reinstall Home – not able to receive invite
upgrade Home Architecture – not able to receive invite
update wife's ios to 16.4.1 (a) – now no option to Invite People (see attached screen shot)
tried to uninstall both home – still the same

Posted on May 18, 2023 10:52 PM

Reply

Answer 1

bbesspete

Community Specialist

May 21, 2023 09:37 AM in response to Jeff10S

Hello Jeff10S,

What type of device is being used for the home hub? Is that device running the latest software? Check out the following support article for more information: Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub - Apple Support

Let us know! Take care.

Reply

Answer 2

Jeff10S Author

Level 1

4 points

May 24, 2023 06:27 PM in response to bbesspete

hi bbesspete,

i am using Aqara E1 hub connected to Aqara D100 door lock

yes i did updated to latest software, also my IOS just updated recently

reference

https://www.aqara.com/us/product/hub-e1

https://www.aqara.com/en/product/smart-door-lock-d100-zigbee

Reply

Answer 3

Missy5937

Community Specialist

May 25, 2023 06:57 AM in response to Jeff10S

Hello Jeff10S,

We apologize for any confusion. You would need to be using an Apple device as the home hub, as it stated in the article from the last post. If you're using a device that generally never leaves your home and is connected to Home app as the hub, check to make sure it's updated to the latest software available.

Let us know what you find.

Best regards.

Reply

no option to invite People after updating 16.4.1

Similar questions