I can't reset apple id. so could you show me some step to solve it?

What about it indicates it needs to be"reset"? What you need to do depends upon what you mean by "reset".

For a forgotten password read this document

--> If you forgot your Apple ID password - Apple Support

To change a known password read this document

--> Change your Apple ID password - Apple Support

YouTube video "How to reset your Apple ID password" --> https://youtu.be/LIOapHreNe4