I own an Apple 12 Pro Max that my late wife used. I apparently do not have her PIN or log in info. So now the phone says "Locked to Owner".I don't want anything off it...only to do a hard reset and start over.

I bought the iPHONE 12 ProMax for my wife who later died. I can't reset it as it says "Locked to the Owner" I just want to do a complete reset....


iPhone 12 Pro Max

Posted on May 15, 2023 2:23 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I own an Apple 12 Pro Max that my late wife used. I apparently do not have her PIN or log in info. So now the phone says "Locked to Owner".I don't want anything off it...only to do a hard reset and start over.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.