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chikin2131 Author

Level 1

4 points

phone wont turn on

how do i turn on my phone that wont turn on? it was already charging when i first tried to turn it on

iPhone 11 Pro Max

Posted on May 13, 2023 10:12 AM

Top-ranking reply

Bob Timmons

Community+ 2024

Level 10

168,614 points

Posted on May 13, 2023 10:39 AM

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.

Force restart iPhone - Apple Support

There are only 2 possible results when you perform a Forced Restart:

1) The phone returns to normal operation

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop

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