Why can't I download anything

alexianasn Said:

"Why can't I download anything: My Payment method is valid and funds are on it but Apple won't charge the balance due. I guess until then I can't download anything, but I need to. How do I fix this? The card on file is my only one."

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Troubleshooting Methods of Payment:

You need at least one method of payment in there. So, if none are working, then you need to contact Apple Support.

A. Start Here: If you can't Add a Card to Apple Wallet to Use with Apple Pay - Apple Support

No success?...

B. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

What exact error message do you see. It helps to always include that in your first post.