Files not copying/downloading

I am simply dragging a folder on my MacBook Pro (16" / Ventura/) to another location (iCloud folder to my HDD) but it won't copy.

Been like this for 30 minutes. Can't do any work.

I have a great Internet connection.

The iCloud Drive update status (see above) has been stuck like this for days. I have 2TB plan and using less than half.

iCloud settings all on (I tried on-off-on but no change).

Any ideas? Thank you.

MacBook

Posted on May 10, 2023 06:38 PM

Similar questions

iCloud Drive didn’t sync all my files. I am trying to sync all my files from iCloud Drive to my iMac macOS Ventura desktop. It synced most of them but I have a handful of folders on the the desktop with a cloud icon and down arrow. I was told to just click on the cloud once and it would download them to the desktop. i did this, about 8 folders and it looks like it started to download but it’s not going anything. The pie graph has a sliver of progress but not moving. I clicked on the pie graph next to iCloud Drive sidebar then clicked the red x next to each folder to cancel it. Then I tried just one folder by itself by clicking on the cloud icon. It took awhile but it finally downloaded the entire file. I have the iCloud settings set to keep the originals on my iMac and sync documents and desktop to iCloud. My question is why it wouldn’t download all 8 at the same time? It seems ridiculous that I have to do them individually. Shouldn’t it be automatic anyways once I’m signed into iCloud and have keep originals on my Mac selected in iCloud settings?
1020 1
iCloud Drive Copying Stuck I have a 2 terabyte iCloud account where I store files from my iMac. When I copy files to iCloud folders I see a circle next to iCloud Drive with a black wedge indicating that files need to be copied. When all the files are copied, the black wedge disappears and there's just an empty circle. For the last couple of weeks, there's been a tiny black wedge that hasn't changed. If I click on it. I get a dialog that says uploading 4 items. Zero KB or 1.03 GB. How do I fix this?
669 4
Copying from icloud drive mac stuck When I try to copy files from my iCloud Drive to anywhere else, the copy window gets stuck at "copying to..." and stays at "zero bytes of..." I'm trying to copy 8 MB, which is not a lot. Even if I try one or two small files it gets stuck. Any help would be appreciated.
1623 1

2 replies

May 11, 2023 05:23 AM in response to Michael Vallance

Like many others I also have this issue and the only resolution they come with is log off and log on again in iCloud which is stupid. I am super frustrated with this as the sync solution of iCloud is the worst ever.

If anybody has a solution that would be great

May 11, 2023 07:35 PM in response to annofromamsterdam

Yes. I also checked iCloud status at Apple - Support - System Status

Still very slow :-(

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Files not copying/downloading

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up