Can't open Excel files on my MacBook Air

Just got my new MacBook Air, transferred all the information from the old one. Everything works perfectly fine, except the excel, when I click on the file, it says “can’t open file”. Can somebody please help me and tell me what to do because this is a very important file.


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MacBook Air, macOS 13.3

Posted on May 10, 2023 4:51 AM

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Posted on May 11, 2023 8:08 AM

If you upgraded from an old Mac still running Microsoft Office 2011, or an old 365 subscription, these Microsoft applications are unsupported on macOS Ventura and will need you to purchase Office 2021 for Mac, or start a new Microsoft 365 subscription and download current Microsoft 365 applications. If this is the case, once you resolve this, you can open all of your Microsoft documents.

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May 11, 2023 8:08 AM in response to JuliaJohnson13

If you upgraded from an old Mac still running Microsoft Office 2011, or an old 365 subscription, these Microsoft applications are unsupported on macOS Ventura and will need you to purchase Office 2021 for Mac, or start a new Microsoft 365 subscription and download current Microsoft 365 applications. If this is the case, once you resolve this, you can open all of your Microsoft documents.

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May 10, 2023 9:55 AM in response to JuliaJohnson13

I am going to assume that other Excel files do open and it is only this one file that won't open. I think it may have somehow gotten corrupted in the transfer. If you are able to find the original file in the old computer, copy it onto a flash drive and transfer it that way, replacing the damaged file. Good luck.

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May 11, 2023 8:06 AM in response to JuliaJohnson13

JuliaJohnson13 wrote:

Just got my new MacBook Air, transferred all the information from the old one. Everything works perfectly fine, except the excel, when I click on the file, it says “can’t open file”. Can somebody please help me and tell me what to do because this is a very important file.

[Re-Titled by Moderator]

Is your version of Excel compatible with your new MacOS version?

What version Microsoft Office do you have?

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Can't open Excel files on my MacBook Air

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