Hi,
I can see there was an issue last year being unable to change the calendar sound alert. Is this still the case for everyone?
I’ve a new job & the sounds being played (not the one in my settings) is causing an issue.
I’d really like to get the sounds to play what I’ve selected not old selections.
Thanks in advance for assistance.
iPhone 14 Pro, iOS 16
Hey Thedrum13,
Thanks for using Apple Support Communities. We’re not aware of any current issues being able to change your Calendar alert tones and weren’t able to reproduce ourself, but we’d be happy to help out with ensuring it works as expected for you.
To clarify, you’re saying that the tone selected is not the one that plays at the time of the event or time set for the alert?
If you create a new test event, do you notice that the same behavior occurs? Also, make sure you’re running the latest software version, which is 16.4.1 (a).
For help updating your iPhone, check out these steps:
Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
For more info, check out: Update your iPhone or iPad - Apple Support
If you continue to have issues even with a new test event created in the Calendar app, it’d be best to contact Apple for further support: Get Support
Take care!
Hi,
Yes you are correct the actual sound played it not the one selected.
No matter which sound alert I select in settings for a calendar or reminder the alert does not change.
& yes my phone is up to date. (It’s set to auto update.)
I’ve tried the recommendations suggested on the previous threads but there was no resolution that I could see then & I still have the issue.
Fo you have any other thoughts?
Thanks
Hey Thedrum13,
Thanks for confirming that for us! We hate to hear you’re having this issue. If you’ve already updated and also noticing the same behavior with a new test calendar event, it’d be best to get in touch with Apple Support on the matter as they’ll be best equipped to assist. They can be reached using this link: Get Support
Take care!
Calendar & reminder alerts
