Missing deleted email messages in Trash folder

I suddenly can't see any email messages I've deleted using the trashcan icon (delete) in my mail's Trash folder. It only works if I drag a message to the Trash folder. I have checked the box in "mailbox behaviors" to send discarded messages to Trash.

MacBook Pro 15″, OS X 10.10

Posted on May 8, 2023 04:22 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2023 06:10 PM

FrustratedinSCCA wrote:

I suddenly can't see any email messages I've deleted using the trashcan icon (delete) in my mail's Trash folder. It only works if I drag a message to the Trash folder. I have checked the box in "mailbox behaviors" to send discarded messages to Trash.


You can try quitting Mail.app Relaunch the app holding the Shift key down—compare you results.



For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.


Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss




1 reply
Question marked as Top-ranking reply

Jun 19, 2023 06:10 PM in response to FrustratedinSCCA

FrustratedinSCCA wrote:

I suddenly can't see any email messages I've deleted using the trashcan icon (delete) in my mail's Trash folder. It only works if I drag a message to the Trash folder. I have checked the box in "mailbox behaviors" to send discarded messages to Trash.


You can try quitting Mail.app Relaunch the app holding the Shift key down—compare you results.



For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.


Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss




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Missing deleted email messages in Trash folder

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