Apple Studio Display shows black screen on start

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Apple Studio Display shows black screen on start

Apple Studio Display shows black screen on start up after updating to firmware 16.4 (Build 20E246)

I updated my Mac Studio to Ventura 13.3, and my Studio Display to firmware version 16.4 (Build 20E246).

Since doing so, upon starting up the Mac Studio, the Studio Display powers on, but shows a perpetual black screen. The "fix" is to unplug the USB-C cable in the back of the Studio Display, and plug it back in. Then the display works. Is there a way to more permanently fix this issue so that removing the USB cable isn't necessary each time I boot up the Mac Studio? Thanks.

Posted on May 8, 2023 10:21 AM

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Answer 1

Top-ranking reply

cqwatrous

Level 1

36 points

Jun 23, 2023 07:47 AM in response to Decolombia

I've had the same problem for the past 2 month. Using 2 external viewsonic USB-C monitors. The primary is the one that will go black several times (not the secondary). I have swap the monitors (and cords) and the same thing happens. Spouse with similar Mac Studio is have the same problem with a single monitor.

Mac Studio (2022)

Monterey 12.6.6

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Answer 2

den.thed

Level 10

88,750 points

May 8, 2023 12:05 PM in response to Decolombia

You should contact Apple Support directly.

Contact Apple for support and service - Apple Support

Plus send Feedback to Apple.

Feedback - Mac Studio - Apple

Feedback - Displays - Apple

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Answer 3

Jun 10, 2024 01:03 AM in response to Decolombia

There is an Apple Service Utility (ASU) that can be used to do low-level actions on the display. I was able to revive mine with it.

currently re-applying the firmware.

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Answer 4

May 8, 2023 12:37 PM in response to Decolombia

The only known "fix" when your Apple Studio Display misbehaves is to give it a timeout. Disconnect from power and data and make it be quiet for half an hour.

Facing it into the corner or sitting on the 'naughty-stair' is optional.

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Apple Studio Display shows black screen on start

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