When i'm trying to send a video from my phone to my computer, it takes a really long time to prepare and then it says "unable to share, there was an error while sharing. Please try again later." this video is for school, i've tried everything, airdropping, emailing, messaging, turning my wifi on and off, everything! please help me!
MacBook Air 13″, macOS 13.3
Hey Allench_apple,
We understand you’re having an issue sharing videos from your iPhone to your computer. It sounds like you’re trying to send them through multiple different channels but not having any luck. If you’re using iCloud Photos for your video and photos though, you can simply download your video from iCloud.com. For help, check out: Download iCloud photos and videos - Apple Support
There you’ll see the following steps:
On your Mac or PC
1. On iCloud.com, click Photos and select a photo or video. Hold the command key on your Mac or control key on your PC to select multiple photos or videos.
2. Click and hold the download buttonin the upper corner of the window. If you want to download your photo or video as it was originally captured or imported, choose Unmodified Original. For JPEG or H.264 format — including edits, and even if it was originally in HEIF or HEVC format — choose Most Compatible.*
3. Click Download.
If your photos download as a ZIP archive, learn how to uncompress the folder on your Mac or your PC.
If you’re not using iCloud Photos, you can import the photos and videos from your iPhone using these steps: Transfer photos and videos from your iPhone or iPad to your Mac or PC - Apple Support
We hope this helps out.
Take care!
Having issues sharing videos
