Apple support email address for icloud data recovery help

Hi Ochieng_P

welcome the Apple (user-to-user) Community.

Apple Support have an article online:

About iCloud Data Recovery Service - Apple Support

and

How to: Use iCloud.com to restore and recover iCloud information – Apple Support

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If the folder of files was accidentally deleted:

iCloud User Guide – Apple Support

has an article:

How to: Recover deleted files on iCloud.com – Apple Support

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Re: "Apple support email address for icloud data recovery help"

To contact iCloud Support

(ie: there may be a choice of online chat, phone, eMail etc.)

Click the "Start now" link under "Get Support" at the bottom of the iCloud support website (link below)

iCloud Support website

All the best :-)

Ochieng_P Said:

"I have lost a folder on my MacAir. I have tried to do data recovery on icloud.com but not successful. How can I contact Apple technical team to restore the files deleted in the past 30days?"

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For reference...

Recovering Lost Data:

If you cannot upload data, then it is gone, if not backed up. So, look in a place would would have backed it up. Elsewise, it is gone. For example, here is how you would troubleshoot Photos and Videos:

Locating Lost Photos and Videos:

I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

1. Go to: Settings
2. Tap: Your Name (Top Item)
3. Tap: iCloud
4. Tap: Photos (so that it is green)
5. Tap: Contacts (so that it is green)

II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloud: https://www.icloud.com/photos

C. Where Else to Check:

1. PC
2. PDA
3. eMail
4. Mac Device
5. Cloud Storage
6. Android Phone
7. USB Flash Drive
8. External Hard drive
9. Secure Digital Card
10. Compact Flash Card