You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

usb extended keyboard not recognised

My apple usb extended keyboard is no longer recognised by my iMac.


I experienced the same problem last year and was able to fix it by restarting in safe mode, and then restating again. This time, that remedy does not work.


I don't know whether this is relevant, but if I look at the system report the serial number of the keyboard is shown as "000000000000".


iMac 27″, 12.6

Posted on May 5, 2023 3:01 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2023 3:14 AM

Replace with new, the old one is obsolete. I can recommend Magic Keyboard with Numeric Keypad for Mac models - Apple, works perfectly.

Similar questions

6 replies

usb extended keyboard not recognised

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.