Remove activation lock on iPhone

remove activation lock


[Edited by Moderator]

Earlier iPhone models

Posted on May 4, 2023 06:00 PM

Reply
2 replies

May 4, 2023 06:10 PM in response to nursyahirah___98

Activation lock can only be removed by the user who activated it. It is a theft deterrent feature, and if there was a way to bypass it then it would be useless to deter theft.


If you personally purchased the phone new from Apple or an Apple authorized reseller, and have the original receipt that matches a form of identification that you can provide, and you forgot your Apple ID information to remove activation lock yourself Apple may be able to help. But if you bought the phone used your only option is to return it for refund or as the seller to remove activation lock.


This is what they have to do→How to remove Activation Lock - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Remove activation lock on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.