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Apple watch not connecting

So I bought an apple watch from somebody and she has completely disconnected it from everything and when I try to pair it with my phone still has the activation lock. The watch will also say that it is paired but my phone will say unpairing with watch.

Posted on May 2, 2023 11:16 PM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2023 11:47 PM

The previous owner has to disable the Activation Lock and remove the Apple Watch from the list of the registered devices.

Have a look at this article:

About Activation Lock on your Apple Watch - Apple Support


The previous owner can also do that online:


...

Turn off Activation Lock on the web


If you can't access your iPhone or Apple Watch, or if your Apple Watch isn't paired with your iPhone and you need to turn off Activation Lock:

  1. Go to iCloud.com and sign in with your Apple ID. 
  2. From the Quick Access Menu in the top right, select Find My. You might be required to sign in.
  3. Select All Devices, then click your Apple Watch.
  4. Click Erase Apple Watch. Select Next until the device is erased.
  5. Click the remove button  next to your Apple Watch.

...

copied from: About Activation Lock on your Apple Watch - Apple Support



1 reply
Question marked as Top-ranking reply

May 2, 2023 11:47 PM in response to k_oz1940

The previous owner has to disable the Activation Lock and remove the Apple Watch from the list of the registered devices.

Have a look at this article:

About Activation Lock on your Apple Watch - Apple Support


The previous owner can also do that online:


...

Turn off Activation Lock on the web


If you can't access your iPhone or Apple Watch, or if your Apple Watch isn't paired with your iPhone and you need to turn off Activation Lock:

  1. Go to iCloud.com and sign in with your Apple ID. 
  2. From the Quick Access Menu in the top right, select Find My. You might be required to sign in.
  3. Select All Devices, then click your Apple Watch.
  4. Click Erase Apple Watch. Select Next until the device is erased.
  5. Click the remove button  next to your Apple Watch.

...

copied from: About Activation Lock on your Apple Watch - Apple Support



Apple watch not connecting

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