Duplicate Contact but, no Duplicates found below My Card

Hi TheCheese04,

If you use a Mac with your Apple ID, the article If you see duplicate contacts after setting up iCloud Contacts offers the following suggestion for resolving duplicates:

"On your Mac

1. Make a copy of your contacts.
2. Open Contacts.
3. From the Card menu, select Card > Look for Duplicates.
4. When asked, click Merge.
5. Repeat steps 2 and 3 until no duplicates are found.
6. Make another copy of your iCloud Contacts."

If you don't use a Mac, contacting Apple Support directly for assistance or investigation may be necessary.

Regards.

That works for the desktop but doesn’t carry over to the iPhone

I experienced the same on my iPhone 2 Pro Max, with iOS 17.2.1 installed, but I SOLVED it as follows:

1. Under Settings app > Contacts > Accounts, I disabled all accounts except the iCloud account.

2. I went back to the Contacts app (Phone app > Contacts works, too), and I swiped the list down to refresh it.

3. The option of “XX Duplicates Found” appeared below “My Card” at the top of the total list of contacts, a/o at the bottom of the total list of contacts.

Hope this works for you, as well!

My SO is having this issue right now and neither of us were seeing the duplicates found button. BUT…

I went into the PHONE app (not contacts app) then followed the same instructions. Select contacts, choose my card, go back to contacts, and the “duplicates found” button appeared! Now, admittedly it worked for me and not my SO (she accidentally imported her contact list 4 times and has like 2000 duplicates) but hoping this helps some others.

Making sure you’re in the “All Contacts” List, scroll all the way to the bottom of your contacts and you should see “[Number] Duplicates Found” in blue text below the last entry. Click the blue text to get to the duplicates menu where you can choose to merge them.

Hope this helps.

Exactly the same problem here. In my OS contacts I see duplicates, and since the contacts are synced via iCloud, the same contacts are on my iPhone.

But NO option underneath 'My Card' that offers the options to check the duplicates.

The other response given to the initial question was quite not-on-topic, so hoping for advice.

In my OS contacts I see duplicates, and since the contacts are synced via iCloud, the same contacts are on my iPhone.

But NO option underneath 'My Card' that offers the options to check the duplicates.

The other response given to the initial question was quite not-on-topic, so hoping for advice.

I tried this and it didn't work, until I remembered that I have multiple devices that use the same Apple ID. I disabled all contact lists except iCloud all of them, and it finally worked!

Best way is to export the contacts from icloud then delete them, having them imported to gmail account, delete the duplicates on gmail which is very easy, import the contacts again and then export them to iclould.

This does not work… I followed all these steps exactly and even though I can see hundreds of duplicates when I click “look for duplicates” it comes back “no duplicates were found”… so maddening that Apple can’t seem to fix this!!

Same here! Apple Support does not seem to know why! If anyone has managed to find out why some phones do not have the legend ‘duplicate found’ please share!!

Thanks it worked, but I ignored merge all earlier. It displays duplicates and I can only fix one by one. no option for all at once

Did exactly that, but [Number] Duplicates Found is not there. iOS 17.5.1 on iPhone 14