Apple TV setup after factory reset without remote

I have had my to box for a while but was giving me some issues. I decided to do a full reset, fine. However, I haven’t a remote and use the remote app on my phone to control, issue is as I have reset the box I can no longer use the app, as the box is no longer linked to my account. Is there anyway you can complete the box setup without the remote?

Apple TV HD, tvOS 16

Posted on Apr 30, 2023 11:04 AM

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Question marked as Top-ranking reply

Posted on Apr 30, 2023 12:03 PM

You will need a functional remote to do the (network) setup, before you can use the software remote on iPhone.

  • If you can temporarily borrow an Apple Remote, then use that to help set up the software remote;
  • else buy a replacement physical Apple Remote.


If you lost the remote for your Apple TV - Apple Support

Buy the Siri Remote - Apple TV accessories - Apple Store online

Even the old style remote would work for the setup (much, but not all, of the Siri Remote functionality).

2 replies
Question marked as Top-ranking reply

Apr 30, 2023 12:03 PM in response to olliewilson956

You will need a functional remote to do the (network) setup, before you can use the software remote on iPhone.

  • If you can temporarily borrow an Apple Remote, then use that to help set up the software remote;
  • else buy a replacement physical Apple Remote.


If you lost the remote for your Apple TV - Apple Support

Buy the Siri Remote - Apple TV accessories - Apple Store online

Even the old style remote would work for the setup (much, but not all, of the Siri Remote functionality).

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Apple TV setup after factory reset without remote

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