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I have an iPad 2 that the logo won't stop flashing, can't factory reset

can't get my iPad to allow me to factory reset because the apple logo keeps blinking. doesn't retain power long enough to use finder

what else can be done

iPad 2, iOS 9

Posted on Apr 28, 2023 1:28 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2023 3:27 PM

As described, your iPad battery may have reached the end of its usable life. If the battery has failed, the iPad will not successfully boot to a running state - even when connected to its Power Adapter.


These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


You might choose to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad.

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Apr 28, 2023 3:27 PM in response to Michellemo88

As described, your iPad battery may have reached the end of its usable life. If the battery has failed, the iPad will not successfully boot to a running state - even when connected to its Power Adapter.


These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


You might choose to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad.

Genius Bar Reservation and Apple Support Options - Apple

I have an iPad 2 that the logo won't stop flashing, can't factory reset

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