I am receiving emails from iCloud to upgrade my payment method, that payment for April 23 was due, but PayPal sent me my receipt of payment. According to the system the subscription will be done automatically unless I unsubscribe.

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lulu_pr54 Author

Level 1

4 points

I am receiving emails from iCloud to upgrade my payment method, that payment for April 23 was due, but PayPal sent me my receipt of payment. According to the system the subscription will be done automatically unless I unsubscribe.

Why am I receiving emails from iCloud to upgrade my payment method?

iPhone 13 Pro Max, iOS 16

Posted on Apr 28, 2023 9:10 AM

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Answer 1

ShannonM1

Community Specialist

May 1, 2023 12:12 PM in response to lulu_pr54

Hello lulu_pr54,

There is always the possibility the communication was delayed between the payment system and PayPal. However, as none of us here can view billing, you'll do best to contact Apple Support so that they can look into this with you.

Thanks for using Apple Support Communities!

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I am receiving emails from iCloud to upgrade my payment method, that payment for April 23 was due, but PayPal sent me my receipt of payment. According to the system the subscription will be done automatically unless I unsubscribe.

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