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AirTag won’t reset

my AirTag is still paired with an Apple ID that no longer exists.


The email and phone that were linked to it have been deleted. It was an apple ID for work. Now when I try to reset it it says it’s still paired with another account



AirTag

Posted on Apr 26, 2023 8:47 AM

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Question marked as Top-ranking reply

Posted on Apr 26, 2023 9:06 AM

If you are doing as instructed in this support article How to reset your AirTag - Apple Support

and it isn't resetting, refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 26, 2023 9:06 AM in response to Macandmorality

If you are doing as instructed in this support article How to reset your AirTag - Apple Support

and it isn't resetting, refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


AirTag won’t reset

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