Apple ID crossover with family share

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slmontano Author

Level 1

4 points

Apple ID crossover with family share

Owner profile has crossed to child in family share. How do we fix this?

MacBook Pro (M2 Max, 2023)

Posted on Apr 26, 2023 07:42 AM

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Answer 1

Top-ranking reply

NelsC7

Community Specialist

Apr 28, 2023 11:37 AM in response to slmontano

Hi slmontano,

Thanks for reaching out to the community. We want to be sure that we understand the exact issue. Do you have two separate Apple IDs setup for two separate devices? Are you the the current organizer of the Family Sharing group? Take a look at this article for creating a child account to help with setup.

Create an Apple ID for your child - Apple Support

Keep us updated.

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Answer 2

slmontano Author

Level 1

4 points

Apr 28, 2023 01:47 PM in response to NelsC7

Started family with one @mac.com account. Apple migrated it to @icloud.com. Organizer and child are crossing at visual icon, name on organizer account, calendar entries, and auto fill. Child is still under 18. The birthdate/year is set correctly for the child.

This is never an issue between organizer and other adult/parent or other adult/parent and child.

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Answer 3

bailier

Community Specialist

Apr 28, 2023 02:00 PM in response to slmontano

Hi slmontano,

Do both devices have separate Apple IDs? From what you're describing it sounds like the Apple ID may be being shared.

If this is not the case, we suggest you contact Apple Support so that they can look into this with you further.

You can contact them here: Apple Support

Take care.

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Apple ID crossover with family share

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